By Post
You can make your complaint by completing the online form on this website. However, if you prefer you can also print off the appropriate form,which can be downloaded here:
Public body complaint form
Councillor complaint form
Your completed form should then be posted to us at:
1 Ffordd yr Hen Gae
Pencoed
CF35 5LJ
The Ombudsman
Peter Tyndall is the Public Services Ombudsman for Wales. He has legal powers to look into complaints about public services in Wales. He can also look into complaints that local authority members have broken their authority's code of conduct. He is independent of all government bodies.
He has a team of people who help him consider and investigate complaints. The service that he provides is impartial and free of charge.
What's New
Public Interest Report
The Ombudsman has published a report (11 January 2012) on his investigation into a complaint against Carmarthenshire County Council. Full details can be found here.
The Ombudsman's Casebook
The latest edition of the Ombudsman's Casebook is now available here.